BuildsBusiness automation

Workbench

Internal tool

An internal intake tool that turns unstructured requests into a route, and waits for approval before anything is handed off.

WorkbenchApprovals open

A suggestion is not a handoff

SelectedVendor onboarding

Suggested route is operations. The handoff stays here until someone approves it.

What it solves

Internal requests live in inboxes and spreadsheets. The expensive part is not the form. It is the exception, the permission, and the system that already owns the record.

Capabilities

  • Intake that accepts an unstructured request
  • A suggested route with the reason beside it
  • Approval before a handoff
  • A held state when the request is incomplete

Where it gets hard

  • Requests arrive messy
  • The system of record stays outside the tool
  • Exceptions are the normal path
  • A suggestion has to be easy to reject

In the loop

An agent classifies the request and drafts a route.

The handoff waits until a person approves it.

Studio product example. Not a client case study, and not a claim about results.

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